E33 error code
ACV Compact Condens E33 error code – DHW sensor open circuit
What does ACV Compact Condens commercial condensing boiler E33 mean?
ACV documents E33 for the Compact Condens 170, 210, 250 and 300 as: DHW sensor open circuit.
The code identifies the condition detected by the product; it does not always identify the failed component on its own. Confirm the full code and exact model before ordering parts or attempting a reset.
The ACV Compact Condens commercial condensing boiler E33 error code indicates aCV documents E33 for the Compact Condens 170, 210, 250 and 300 as: DHW sensor open circuit. This guide explains what the code means, the symptoms and likely causes, the checks that are safe to make, and when to stop and arrange an authorised repair.
Symptoms you may notice
The MAXSYS display shows E33. The boiler may enter a hard lockout requiring reset or a soft lockout that clears only after the operating condition returns to normal.
Common causes
The official locking-code table associates E33 with dhw sensor open circuit. Diagnosis may involve the gas and ignition system, airflow and flue route, siphon, circulation, sensors, wiring, cascade controls or MAXSYS electronics.
Before you start troubleshooting
Use the display, rating label or product menu to confirm the exact model. Similar-looking codes can have different meanings across product generations and regions.
- Record the complete code before switching the equipment off.
- Check only user-accessible controls, filters and external connections described in the manual.
- Do not open gas, refrigerant, combustion or electrical compartments.
Troubleshooting steps
Record E33 and the exact Compact Condens model. Do not remove panels. Check only the display, visible pressure, power and external conditions permitted by the user instructions; all internal tests require an approved engineer.
Can you fix this error code yourself?
The safest next step depends on the exact model and the cause behind the code. External checks may help, but a returning fault needs professional diagnosis.
A successful reset is not proof that the underlying issue is fixed. If E33 reappears, note when it happens and give that information to the service engineer.
Reset instructions
Correct the underlying cause first. Reset only where the official instructions permit it; soft lockouts may clear automatically. If E33 returns, stop resetting and contact an approved installer.
Applicable products and models
Compact Condens commercial condensing boilerCompact Condens 170; Compact Condens 210; Compact Condens 250; Compact Condens 300Manual A1003043-664Y7200 revision CWhen to contact a professional
Contact ACV support or an approved commercial-heating engineer when E33 persists, returns, affects combustion or airflow, or requires internal testing, adjustment or component replacement.
Frequently asked questions
What does ACV Compact Condens commercial condensing boiler E33 mean?
ACV documents E33 for the Compact Condens 170, 210, 250 and 300 as: DHW sensor open circuit.
Can I fix ACV Compact Condens commercial condensing boiler E33 myself?
Some external checks may be suitable for the user, but the result depends on the exact model and cause. Use the official manual and arrange service if the code returns.
Should I reset the product after code E33?
Correct the underlying cause first. Reset only where the official instructions permit it; soft lockouts may clear automatically. If E33 returns, stop resetting and contact an approved installer.
When should I arrange a repair?
Contact ACV support or an approved commercial-heating engineer when E33 persists, returns, affects combustion or airflow, or requires internal testing, adjustment or component replacement.