E01 error code
ACV Prestige 42–120 Solo E01 error code – Ignition failure
What does ACV Prestige 42–120 Solo condensing gas boilers E01 mean?
ACV documents E01 for Prestige 42, 50, 75, 100 and 120 Solo boilers as “Ignition failure”. The burner did not ignite after five attempts.
The code identifies the condition detected by the product; it does not always identify the failed component on its own. Confirm the full code and exact model before ordering parts or attempting a reset.
The ACV Prestige 42–120 Solo condensing gas boilers E01 error code indicates aCV documents E01 for Prestige 42, 50, 75, 100 and 120 Solo boilers as “Ignition failure”. The burner did not ignite after five attempts. This guide explains what the code means, the symptoms and likely causes, the checks that are safe to make, and when to stop and arrange an authorised repair.
Symptoms you may notice
The Prestige 42–120 Solo boiler displays E01 and may suspend burner, heating or hot-water operation until the detected condition is corrected.
Common causes
Possible causes are those described by ACV for ignition failure, including the associated component, wiring, circulation, configuration or safety circuit.
Before you start troubleshooting
Use the display, rating label or product menu to confirm the exact model. Similar-looking codes can have different meanings across product generations and regions.
- Record the complete code before switching the equipment off.
- Check only user-accessible controls, filters and external connections described in the manual.
- Do not open gas, refrigerant, combustion or electrical compartments.
Troubleshooting steps
Check the gas supply, ignition cable connection, electrode condition and gap, and the gas valve and its electrical connection.
Can you fix this error code yourself?
The safest next step depends on the exact model and the cause behind the code. External checks may help, but a returning fault needs professional diagnosis.
A successful reset is not proof that the underlying issue is fixed. If E01 reappears, note when it happens and give that information to the service engineer.
Reset instructions
Use only the reset or restart procedure described in the official Prestige 42–120 Solo manual. Do not repeatedly reset a returning fault.
Applicable products and models
Prestige 42–120 Solo condensing gas boilersPrestige 42, 50, 75, 100 and 120 Solo2021 onwardWhen to contact a professional
Contact an ACV-qualified heating engineer if the code returns, the appliance remains locked out, a safety device has operated, or checks require internal access, test equipment or replacement parts.
Frequently asked questions
What does ACV Prestige 42–120 Solo condensing gas boilers E01 mean?
ACV documents E01 for Prestige 42, 50, 75, 100 and 120 Solo boilers as “Ignition failure”. The burner did not ignite after five attempts.
Can I fix ACV Prestige 42–120 Solo condensing gas boilers E01 myself?
Some external checks may be suitable for the user, but the result depends on the exact model and cause. Use the official manual and arrange service if the code returns.
Should I reset the product after code E01?
Use only the reset or restart procedure described in the official Prestige 42–120 Solo manual. Do not repeatedly reset a returning fault.
When should I arrange a repair?
Contact an ACV-qualified heating engineer if the code returns, the appliance remains locked out, a safety device has operated, or checks require internal access, test equipment or replacement parts.